HEALTHCARE PRODUCT LEADER
I’m Unnat Patel. I connect clinical needs, product strategy, and technology to build better pharmacy and healthcare experiences.
Read the case studies Explore a live diagram01 / THE WORK
Read the narrative. Inspect the tradeoffs.
Follow the use case through a live flowchart.
Redesign the review around the decision a pharmacist needs to make.
Use case · Decisions · Flowchart · EvaluationImprove useful completion without hiding the work created downstream.
Use case · Decisions · Flowchart · EvaluationConnect a received record to an outcome, an owner, and a next action.
Use case · Decisions · Flowchart · EvaluationMake validation, operational readiness, and controlled exposure one product decision.
Use case · Decisions · Flowchart · EvaluationConnect store workflows, role boundaries, and a shared pharmacy platform.
Use case · Decisions · Flowchart · EvaluationTurn AI capability into a bounded, inspectable workflow for a clinical operator.
Use case · Decisions · Flowchart · EvaluationSelected experience, summarized for sharing. Flows are illustrative reconstructions; internal project names, operating metrics, and implementation details are omitted.
A shared path across business, clinical operations, product, engineering, and quality.
Shadow users. Map friction. Quantify the problem.
Business + clinical operationsDefine scope, success metrics, constraints, and ownership.
Product + cross-functional leadersConnect flows, wireframes, APIs, and acceptance criteria.
Design + engineering + productReplay cases. Test exceptions. Agree on launch gates.
QA + safety + compliance + opsDial up gradually. Monitor outcomes. Close feedback loops.
Product + operations + engineeringPRODUCT LAB / A VISION MADE CONCRETE
Care Navigator is an independent concept for operator assistance. Try a supported question, missing evidence, and an out-of-scope request. The route changes—and so does the product’s responsibility.
Enable JavaScript to play the synthetic use cases.
This is a scripted interactive demonstration, not a live AI service or an employer product. All scenarios are invented; no patient information is used.
02 / THE THINKING
Lessons from clinical launches, enterprise delivery, and the decisions that make technology dependable.
A space to think out loud,04 / THE VISION
I bring a pharmacy foundation to product leadership—and a product mindset to complex healthcare problems.
My experience spans Amazon, Evernorth / Cigna, McKesson, Cigna Health, and Anthem: clinical safety, pharmacy operations, enterprise data, customer care, and AI. I’ve grown from systems analysis into product and team leadership, connecting business goals with the details that determine whether a solution works.
Anthem · Senior Business Systems Analyst. My earlier work in clinical decision support and EHR integration helped shape how I think about healthcare AI: useful information in the clinical workflow, with clear human accountability.
I created this space to share the decisions behind the work, make useful knowledge reusable, and give colleagues and hiring managers a clear view of how I lead.
Reach out by email ↗BEYOND THE WORK
LET’S TALK
For opportunities or a conversation about the work, reach me directly by email.
patelunnat@gmail.com ↗